If you haven’t restarted your phone yet, then you must do so with these steps: Second solution: Restart your phone (soft reset).Ī device restart or soft reset can help fix various types of device issues that are triggered by random software glitches and minor bugs. Otherwise, you will need to remove the contact from the block list for you to receive messages from the sender. In the case where you cannot receive SMS message only from certain contact or number, try to check your auto-block list and make sure that number is not in there. Also ensure that you’re entering the correct recipient details, particularly the contact number.
To see if the problem is fixed, open your messaging app then create a sample SMS message to send and receive.
Tap Clear Cache to clear temporary files and data from the Facebook app.From the Home screen, drag the Arrow Up or slide your finger upwards from the bottom of the screen to launch the Apps screen.To switch between network modes on your phone, go to Settings-> Network & Internet-> Mobile network-> Preferred network type, then tap the select any from the available options. If that is the case, then you can try changing between network modes and see if SMS functions are working using a different network type. Your phone may not have a network connection because the selected network is out of range or other network problems exist. If you can’t make voice calls on your Nokia 8, then you’ll need to deal with network issues first. How to troubleshoot Nokia 8 that can’t send / receive text messagesīefore you begin to troubleshoot your device software, check and ensure that you can make voice calls. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us. Feel free to use our solutions and workarounds. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device.
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